Sorry to hear of your spring break, if you haven't got in touch with Pro-Jump yet, please send me an email to email@example.com
and we shall get that sorted for you.
I need you to send me the following information in the email:
1. A clear picture of the break
2. Your order number & date of order.
3. Your full name, address & contact number
4. On the broken spring at the bottom there will be a number written - let me know what number is written.
5. The model you ordered